Christian Clothing & Evangelistic Resources

Frequently Asked Questions

• Is dykJC? a secure website?
• How can I reach Customer Service?
• Can I track my order once it has been shipped?
• Do you offer quantity discounts?
• What if my order is out of stock?
• What are your shipping costs?
• If the item that I ordered does not fit my needs, may I return it?
• My item arrived defective or broken.
• How can I opt out of the emails being sent to me?
• How can I change information on my account?

Is dykJC? a secure website?

dykJC? uses secure SSL encryption to protect your sensitive information. See our Privacy Policy for more information.

How can I reach Customer Service?

Please see our contact page.

Can I track my order once it has been shipped?

Your packages are tracked. Contact a Customer Service Associate for questions.

Do you offer quantity discounts?

Periodically we offer discounts. Please sign up to receive free updates!

What if my order is out of stock?

If your product is currently showing out of stock (check availability here) please allow an extra 7-10 days for shipping.

What are your shipping costs?

Please see our shipping page.

If the item that I ordered does not fit my needs, may I return it?

Returns:

Please return merchandise in original packaging and include packing slip with reason for return. A full refund, less shipping charges, will be given based on the original form of payment.

Returns must be returned within 15 business days of receiving purchase. Send Returns to:

Send Returns to:
SkyHy Ministries
5055 Enterprise Blvd.
Toledo Ohio 43612

Exchanges:

If our merchandise does not fit your needs and you would like to exchange it send the merchandise in the original package, write on the packing slip what item you would like in exchange. It is also our pleasure to exchange any merchandise that was received damaged. Please return merchandise in original packaging and include packing slip explaining the defect. Damaged merchandise must be received within seven business days of customer receiving delivery.

Send Exchanges to:
SkyHy Ministries
5055 Enterprise Blvd.
Toledo Ohio 43612

After 15 business days of receiving purchase no returns and /or exchanges will be processed.

My item arrived defective or broken.

If our merchandise does not fit your needs and you would like to exchange it send the merchandise in the original package, write on the packing slip what item you would like in exchange. It is also our pleasure to exchange any merchandise that was received damaged. Please return merchandise in original packaging and include packing slip explaining the defect. Damaged merchandise must be received within seven business days of customer receiving delivery.

Send Exchanges to:
SkyHy Ministries
5055 Enterprise Blvd.
Toledo Ohio 43612

No exchanges and/or returns resulting from damaged merchandise will be processed after 7 business days of receiving purchase.

How can I opt out of email updates from SkyHy Ministries, LLC?

To stop receiving emails from SkyHy Ministries, LLC just click the unsubscribe link at the bottom of your email(your email will be immediately removed from our list) or email us at: skyhy@bex.net and let us know that you would no longer like to receive our updates. We will be happy to take you off of our list with no questions asked. Please allow 30 days for changes to take effect, if contacting us through email.

How can I change information on my account?

If your email address changes please send your old email address to skyhy@bex.net , and let us know what we should change your email to. Allow 30 days for changes to take place.